Category: SOP

Customer got infected by “virus”. It could be any forms. This is the SOP for checking AVAST https://www.avast.com/en-au/index#pc Malwarebytes https://www.malwarebytes.com/  ZHPCleaner https://www.majorgeeks.com/files/details/zhpcleaner.html HitmanPro https://www.hitmanpro.com/en-us Remove cookies on Google Chrome, Microsoft Edge, or other web browsers

Shortcut using CMD Step 1 C:\ Step 2 cd windows\system32 ren utilman.exe utilman.exe.bak Step 3 copy cmd.exe utilman.exe Step 4 Turn off and restart and disability icon net user (account name) (password) ignore below NewGuy abc123 /add net localgroup Administrators NewGuy Read More …